Delivery & Shipping Policy

Effective Date: March, 2025

Shipping Timeframes

• Processing Time: Orders are typically processed within 2-3 business days after payment confirmation.

• Shipping Time: Standard shipping within the U.S. takes 5-7 business days, while international orders may take 7-14 business days, depending on the destination.

• Expedited Shipping: We offer faster shipping options at checkout for an additional fee.

Shipping Rates & Carriers

• Shipping costs are calculated at checkout based on your location and order size.

• We partner with USPS, UPS, FedEx, and DHL to ensure reliable delivery.

• Free shipping may be available on promotional offers—check our homepage for current deals!

Order Tracking

• Once your order is shipped, you’ll receive an email with a tracking number to monitor your package.

• Please allow up to 48 hours for tracking updates to appear.

International Shipping

• We ship worldwide! However, international customers are responsible for any customs duties, taxes, or import feesimposed by their country.

• Delivery times vary based on the destination and customs clearance.

Lost, Stolen, or Delayed Packages

• If your order is delayed, please check your tracking information first.

• We are not responsible for lost or stolen packages after they are marked as “Delivered.” However, contact us, and we’ll do our best to assist.

• If your package is missing, file a claim with the carrier and notify us at support@johnboyentertainment.com.

Returns & Exchanges

• We accept returns within 14 days of delivery for unused, unworn, and undamaged items.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Need Help?

For any shipping inquiries, reach out to us at support@johnboyentertainment.com or call 888-327-1022.

 John Boy Entertainment – Fast, Reliable, and Hassle-Free Shipping!